Finding the latest deals…

faq-shape1
faq-shape2
Frequently Asked Questions
faq-bg-circle

How do I use Blue Light Compare?

plus-iconminus-icon

At Blue Light Compare, you can easily discover how much you'll pay with exclusive emergency worker discounts from top providers like O2 and EE. Simply use our search function to find the perfect phone that fits your needs, including the ideal data, text, and minutes allowance. Once you've found a deal that interests you, click the information button next to the monthly price to see how much you can save on specific phones with emergency discounts. Then use the heart symbol to SAVE the deal to your profile. This also allows you to compare it with deals that don't have a blue light discount—sometimes, you might find an even better offer without one!

How can I get customer support if I encounter issues with my purchase or device?

plus-iconminus-icon

If you experience any issues while searching for a phone, please don't hesitate to contact us, and we will do our best to assist you. For any problems after purchasing your phone, please contact the provider directly.

What is the process for purchasing a mobile phone through Blue Light Compare?

plus-iconminus-icon

Purchasing a phone is straightforward. First, search for your desired phone and compare the best deals. Once you've selected your preferred phone and deal, click the "BUY" button. This will direct you to the network provider's site for an instant purchase.

Are there any special discounts or promotions for emergency service staff on specific devices?

plus-iconminus-icon

Yes, by using the filter in the search section, you can view all providers offering specific emergency discounts. Most deals are from O2, EE, and Vodafone. We will notify you if additional networks start providing discounts.

How do I compare different mobile phone deals on Blue Light Compare?

plus-iconminus-icon

To compare deals, you need to log in. Once logged in, save offers by clicking the heart icon. These saved deals will be available under the wishlist section in your profile.

What should I consider when choosing a mobile phone plan on Blue Light Compare?

plus-iconminus-icon

Consider your data, talk, and text needs, network coverage, contract length, budget, and any additional features when choosing a mobile phone plan on Blue Light Compare.

Can I keep my current phone number when switching to a new plan through Blue Light Compare?

plus-iconminus-icon

Yes, you can keep your current phone number when switching to a new plan through Blue Light Compare. This process, known as porting, allows you to transfer your existing phone number to a new carrier seamlessly and requires a PAC code. During the checkout process, you will be asked if you wish to keep your current number. Once you have the PAC code from your current provider, you will then need to contact your new provider and gives them the full details.

What types of mobile phones and plans are available on Blue Light Compare?

plus-iconminus-icon

Blue Light Compare offers a wide range of mobile phones, including the latest models from top brands such as Apple, Samsung, Google, and more. In addition to a variety of devices, the website also features numerous mobile plans that cater to different usage needs, from basic talk and text plans to unlimited data plans. We try to ensure flexibility to suit every budget and preference.

How do I verify my eligibility for the exclusive deals on Blue Light Compare?

plus-iconminus-icon

At Blue Light Compare, anyone can use the website to find the best mobile deals. However, NHS and emergency service staff will need to verify their occupation with the chosen mobile phone provider to access exclusive offers.

What is Blue Light Compare and how does it benefit emergency service staff?

plus-iconminus-icon

Blue Light Compare is a dedicated comparison website designed exclusively for emergency service staff, including NHS, police, firefighters, paramedics, and other first responders. This website searches and compares the best and most affordable mobile phone deals from various providers. By offering tailored discounts and exclusive promotions, Blue Light Compare ensures that NHS staff and emergency service personnel can access top-notch mobile devices and plans at significantly reduced prices, recognizing their essential work and service.